Jiliaps Privacy Policy — your data is safe with us

Jiliaps (referred to herein as "we", "us", or "the Platform") is an online gaming and entertainment platform. This Privacy Policy applies to the jiliaps website, mobile application, and all associated services.

By using jiliaps, you consent to the data collection and usage practices described in this Privacy Policy. This policy is part of our Terms & Conditions The two documents are complementary and should be read together.

We promise your information will never be used beyond what is stated in this policy. You will be notified in advance of any changes.

Jiliaps collects three types of information — what you provide directly, what is collected automatically as you use our service, and what we receive from third parties.

Jiliaps uses the information collected under this Privacy Policy solely for the purposes described below — for nothing else.

• Account Management: For registration, login, and account security purposes.
• Service Delivery: Game access, payment processing, and bonus distribution.
• Customer Service: Resolving your issues and handling complaints.
• Security Assurance: Prevention of fraud, money laundering, and unauthorized access.
• Personalized Experience: Game recommendations and offers tailored to your preferences.
• Responsible Gaming: Detecting unusual gaming patterns and providing timely alerts.
• Legal Compliance: Meeting regulatory requirements.
• Platform Improvement: Analyzing user experience to improve service quality.

We always follow a data minimization principle — collecting only what is strictly necessary.

Jiliaps never sells your personal data. However, in the limited circumstances listed below, necessary data may be shared with trusted partners:

• Payment Processors: Only the necessary financial information is shared with mobile banking providers to complete transactions.
• Game Provider: Third-party game software providers may receive limited data for the purpose of delivering gameplay.
• Security Services: Technical data may be shared with fraud detection service providers.
• Legal Obligations: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.

Jiliaps uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help enhance your experience on the site.

You can manage or delete cookies through your browser settings. Please note that disabling cookies may limit certain features of the site.

Jiliaps uses industry-standard technology and practices to protect your data. For us, data security is not just a technical matter — it is an organizational commitment.

• SSL/TLS Encryption: All data transmitted to our site is protected by 256-bit SSL encryption.
• Encrypted Storage: Stored data is kept in an encrypted state at all times.
• Access Control: Only authorized personnel have access to specific data.
• Regular Audits: Security measures are regularly audited by independent third parties.
• Data Minimization: We never collect or store more data than necessary.
• Breach Response: In the event of a security breach, affected users will be notified within 72 hours.

Jiliaps retains data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For as long as your account is active, and thereafter as required by legal obligations.
• Transaction Records: Typically 5–7 years, in accordance with financial regulatory requirements.
• KYC Documents: For the period required by applicable law.
• Gaming Logs: Limited period for security and dispute resolution purposes.
• Marketing preferences: Until you withdraw your consent.

After the specified period, data is securely deleted or anonymized.

Jiliaps believes every user has full ownership of their personal data. You may exercise the following rights at any time:

To exercise these rights support@jiliaps.app-. We will respond within 30 days.

Jiliaps is strictly for users aged 18 and above. We do not knowingly collect data from minors. If an underage account is discovered, it will be closed immediately and all associated data will be deleted.

If parents believe their child is using jiliaps, they should immediately support@jiliaps.appto get in touch.

Jiliaps servers and data centers may be located in multiple countries. If your data is processed or stored outside Bangladesh, we ensure that adequate data protection measures are in place in those jurisdictions.

For international transfers, we use Standard Contractual Clauses or equivalent safeguards.

Jiliaps may update this Privacy Policy from time to time. For any significant changes, we will:

• We will update the "Last Updated" date at the top of this page.
• We will send notifications to your registered email or via SMS.
• A notification will be displayed upon logging into the platform.

Continued use of our service after any changes will be considered acceptance of the updated policy.

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated Privacy Team:

If you are not satisfied with our response, you may lodge a complaint with the relevant data protection authority.